Paypal Misinformation Policy: Many Users Delete App

OCTOBER 14 | MARK HEBREW [{ "selector": ".pplez-a", "duration": "500ms", "fill": "forwards", "delay": "1000ms", "keyframes": [ {"offset": 0, "opacity": 0}, {"offset": 1, "opacity": "1"} ] }]

PayPal mistakenly suggested users could be fined up to $2,500 for spreading incorrect information. [{ "selector": ".dsxld-a", "duration": "500ms", "fill": "forwards", "delay": "500ms", "keyframes": [ {"offset": 0, "opacity": 0}, {"offset": 1, "opacity": "96%"} ] }]

Financial World reported that Google searches for "delete PayPal" and "cancel PayPal" rose this week. [{ "selector": ".xnezi-a", "duration": "500ms", "fill": "forwards", "delay": "500ms", "keyframes": [ {"offset": 0, "opacity": 0}, {"offset": 1, "opacity": "90%"} ] }]

The tech company was getting unfavorable comments regarding the revised agreement terms. [{ "selector": ".wfana-a", "duration": "500ms", "fill": "forwards", "delay": "500ms", "keyframes": [ {"offset": 0, "opacity": 0}, {"offset": 1, "opacity": "90%"} ] }]

On Nov. 3, conservative news outlets reported that PayPal announced a new Acceptable Use Policy that bans "sending, posting, or publishing falsehoods." [{ "selector": ".siazx-a", "duration": "500ms", "fill": "forwards", "delay": "500ms", "keyframes": [ {"offset": 0, "opacity": 0}, {"offset": 1, "opacity": "90%"} ] }]

PayPal quickly changed its mind and said the policy change was a mistake. [{ "selector": ".abeqp-a", "duration": "500ms", "fill": "forwards", "delay": "500ms", "keyframes": [ {"offset": 0, "opacity": 0}, {"offset": 1, "opacity": "90%"} ] }]

PayPal never intended to punish customers for providing inaccurate information. PayPal apologised for the confusion. [{ "selector": ".qrrkp-a", "duration": "500ms", "fill": "forwards", "delay": "500ms", "keyframes": [ {"offset": 0, "opacity": 0}, {"offset": 1, "opacity": "90%"} ] }]

Twitter hashtags like #PayPalCancelled trended after the policy mistake. The company's shares fell after the policy change. [{ "selector": ".nkius-a", "duration": "500ms", "fill": "forwards", "delay": "500ms", "keyframes": [ {"offset": 0, "opacity": 0}, {"offset": 1, "opacity": "90%"} ] }]

Elon Musk, Tesla's CEO, and David Marcus, PayPal's former president, criticized the policy online. [{ "selector": ".irfam-a", "duration": "500ms", "fill": "forwards", "delay": "500ms", "keyframes": [ {"offset": 0, "opacity": 0}, {"offset": 1, "opacity": "90%"} ] }]

Marcus tweeted on Saturday that PayPal's new AUP goes against his beliefs. "Now a private firm can take your money if you offend them. Insanity.” [{ "selector": ".dpepx-a", "duration": "500ms", "fill": "forwards", "delay": "500ms", "keyframes": [ {"offset": 0, "opacity": 0}, {"offset": 1, "opacity": "90%"} ] }]